What is Personal Information?
“Personal information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a natural person. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.
the spi rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:
- Financial Information Such As Bank Accounts, Credit And Debit Card Details Or Other Payment Instrument Details
- Physical, Physiological And Mental Health Condition
- Sexual Orientation
- Medical Records And History
- Biometric Information
- Information Received By Body Corporate Under Lawful Contract Or Otherwise
- Visitor Details As Provided At The Time Of Registration Or Thereafter And
- Call Data Records.
Information we collect
We collect Information through our Website to provide better services and results to our Users. Information is collected by the details provided by User and the data collected by the usage of the services. Details provided by User shall include Personal Information like name, address (residential or email), contact number, and other such data which is required for the efficient use of the services provided by the Company. In general, the user can browse the Website without revealing any Personal Information. Although once Personal Information is provided, the identity of the User is not anonymous anymore. Where possible, we indicate which fields are required and which fields are optional. Our User always has the option of not providing Information by choosing not to use a particular service or feature. Other Information collected includes device information i.e. from which device is the services being used. This shall include the hardware model, operating system, unique identification number associated with the device etc.
Usage of the collected Information
The Information collected is constantly used to provide personally relevant features and improve the services for our Users. With such pool of information, it is easier for us to understand the current trends in the market, according to which we cater our services. Such information helps us to come with content that provides a better User experience, thereby creating better satisfaction and increasing the user base of our Website. User discretion is asked before using such information for any other purposes than those set out in this Policy. Although the information which is shared by the User themselves through us shall not be considered as making private information public.
Sharing of Personal Information
Disclosure may be necessary to provide Users access to our Services, to comply with our legal obligations, to enforce our User Agreement, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. Such Personal Information, when shared with third parties, shall be subject to strict confidentiality agreements
In order to secure the information provided to us by our users, we review the processing and storage practices along with the information collected to guard against unauthorized access into the data collected in our systems. Furthermore, user information is protected by subjecting our Employees and Agents who process such information to strict confidentiality agreements, where if they fail to comply with it, such non-compliance shall lead to heavy penalties or legal proceedings, depending upon the gravity of the situation.